Brother Service Depot

KELCOM is the authorized service depot for Brother Printers & Multifunctional machines.

Most Brother machine come with a 1-year warranty. Before calling Kelcom or dropping off your machine for service,  please call Brother directly to find out the status of your warranty at 1-877-276-8437.

If you are not covered by Brother Warranty there is a $35.00 + tax estimate fee, and we charge $69.00 + tax per hour plus parts to repair your machine if the estimate is accepted.

When you bring us your machine, we need:

  • Your toner or ink cartridges (Must be OEM, manufacturer made, or warranty is void)
  • All parts to the machine (paper drawers, power cables, etc)
  • Proof of purchase (if it’s covered under warranty)

Please call us at (519) 250 – 5040 extension 1, to setup drop off and service.